Legalities

Privacy and Cookies Policy

This privacy statement explains what personal information we collect from our users and how it is used.

For the processing of our users' data, we implement all technical and organizational security measures established in current legislation.

IDENTIFICATION DATA

In accordance with the requirements of national laws, the obligation is fulfilled to inform all users and interested parties that the responsibility and ownership of the web domain www.tecnimaster.com, as well as the associated social networks, belong to the company Tecnimaster Fl - Sistemas Electrónica Lda, with tax identification NIF 506090205, with headquarters at Rua Heróis de Mucaba, No. 32, 4470-056 Maia, hereinafter referred to as TECNIMASTER and whose contact e-mail is info@tecnimaster.com.

Areas of activity:
> Automotive Sector: Security systems | LED lighting | Comfort.
> Transport Industry: Electronic traffic information systems.
> Security: Intrusion | Fire | Traffic information systems | Road signs.
> General Electronics: Access control system | Information panels with LED technology | Lift control boards | Heaters | Dehumidifiers.

WHO ARE WE?

TECNIMASTER is the entity responsible for your personal data and that is behind the website www.tecnimaster.com, which belongs entirely to you.

You can contact us by postal mail Rua Heróis de Mucaba, nº 32, 4470-056 Maia, and by e-mail info@tecnimaster.com

USERS

The “user” is the person browsing www.tecnimaster.com, in any of its pages or sections. From the moment the user has access to navigation, he establishes a relationship in which he accepts the terms and conditions, as well as the policies set out here.

Users under 18 years of age require the consent of parents or guardians for the processing of their personal data. TECNIMASTER does not have to effectively verify the age of the users, therefore, it is exempt from any responsibility, if the user does not comply with what is stated here.

WHAT WE DON'T DO

1. We never ask for personal information unless it is really necessary to provide the products and/or services that the customer needs or to send advertising about the products we sell.

2. We never share personal information about our users with anyone except to comply with the law, a contract, or if we have your express permission.

3. We will never use our users' personal data for a purpose other than that expressed in this privacy policy.

LA LEI

This website is adapted to comply with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR).

PRINCIPLES WE WILL APPLY TO YOUR PERSONAL INFORMATION

In the processing of personal data of our users, we will apply the following principles:

PRINCIPLE OF LEGALITY, LOYALTY AND TRANSPARENCY: we will always inform about the processing of our users' personal data for one or more specific purposes that we will communicate with absolute transparency.

PRINCIPLE OF DATA MINIMIZATION: we will only request data strictly necessary in relation to the purposes for which they are intended.

PRINCIPLE OF LIMITATION OF THE PERIOD OF CONSERVATION: the data will be kept for the time necessary for the purposes of the processing, depending on the purpose. We will inform you of the corresponding retention period. In the case of subscriptions, we will periodically update our lists.

PRINCIPLE OF INTEGRITY AND CONFIDENTIALITY: The personal data of our users will be treated in such a way as to guarantee adequate security and confidentiality. We take all necessary precautions to prevent unauthorized access or misuse of data by third parties.

WHAT ARE YOUR RIGHTS?

Users can access their personal data, request the rectification of data or, if applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, users may request the limitation of the processing of their data, in which case we will only maintain obligations for administrative, legal, security purposes or for the exercise or defense of possible complaints.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, we will stop processing the data, except for legitimate reasons, or in the exercise or defense of possible complaints.

Users have the right to receive the personal data they have provided in a structured, commonly used and machine-readable format, and to transmit them to another person responsible for the processing when:
” The treatment is based on consent,
” The data was provided by the user,
” The treatment is carried out by automated means.

By exercising their right to data portability, the user will have the right to transmit personal data directly from TECNIMASTER to the new controller, whenever technically possible.

Users will also have the right to effective judicial protection and to file a complaint with the National Data Protection Commission, if they consider that the processing of personal data concerning them violates the GDPR.

HOW DO WE COLLECT YOUR DATA?

When a user enters www.tecnimaster.com, sends an email to the owner, makes a subscription or a contract, provides personal information for which we are responsible. This information may include personal data, such as your IP address, name, physical address, email address, telephone number and other information.

In www.tecnimaster.com there are different systems to collect personal data and each system has a purpose:
” Contact form: We request the following personal data: Name, E-mail, telephone number, to respond to the requirements of users of www.tecnimaster.com.

We may use this data to respond to doubts, complaints, comments or concerns regarding the information included in www.tecnimaster.com to the services provided, the processing of personal data, as well as any other doubts that the user may have and that are not subject to the conditions of contract. The data that the user provides will be located on the server where www.tecnimaster.com is stored.

Failure to provide the minimum necessary personal data will make it impossible for TECNIMASTER to respond to the request. This treatment will be considered legitimate because it is part of a pre-contractual process.

There are other purposes for which we process personal data:
” Ensure compliance with the conditions of use and applicable law.
” Support and improve the services offered by www.tecnimaster.com.

SOCIAL NETWORKS

www.tecnimaster.com may have a presence on social networks. In these cases, the treatment of followers' data on social networks will be governed by this section, as well as by the conditions of use, privacy policies and access regulations that belong to the specific social network and previously accepted by the user. TECNIMASTER will process the personal data of users in order to correctly manage the presence of www.tecnimaster.com on the social network, informing about activities, products or services, as well as for any other purpose that the regulations of the social networks allow.

REMARKETING

The remarketing feature allows us to contact people who have already visited the site and associate a specific audience with a particular message. Remarketing is a method of getting users who have visited our site to do so again.

www.tecnimaster.com collects personal data from users for remarketing, whenever they have given their consent to the use of these cookies.

The data we collect through remarketing is collected by Facebook cookies. The customer can know the data collected by these cookies in the privacy policies of each service.

Remarketing will only be carried out if the user agrees to give his free, express and voluntary consent to the use of cookies.

TO WHICH RECIPIENTS IS YOUR INFORMATION COMMUNICATED?

Many tools that we use to manage user data are contracted to third parties, these are called “subcontractors” in the GDPR.

To provide the services strictly necessary for the development of the activity, the website www.tecnimaster.com shares data with the following providers under their corresponding privacy conditions:

Google®: Web analysis service, to see website usage statistics (Analytics); service for backing up your files in the cloud and easy access (Drive); sponsored advertising service (Ads), and; email service (Gmail). These services are the responsibility of Google LLC, located in Mountain View, California, United States of America, and have standard data protection clauses adopted by the European Commission that can be consulted at: https://cloud.google.com/security/gdpr/resource-center. For more information about the privacy policy: https://policies.google.com/privacy
Facebook®: Tool used as a social network, for communication with users, customers, buyers and participants (Messenger), to know the actions of data subjects on this site for advertising purposes (Facebook Pixel), sponsored advertising service (Ads) and online store (Shop). These services are provided by Facebook Ireland Ltd. and can be contacted at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. It has standard data protection clauses adopted by the European Commission that can be consulted in: https://www.facebook.com/business/gdpr. For more information about the privacy policy you can consult: https://www.facebook.com/privacy/explanation
• Instagram: social network and application for uploading photos and videos owned by Facebook Inc., can be contacted at https://help.instagram.com/and your privacy policy can be viewed in https: //help.instagram.com/155833707900388
CookieHub: Platform for the management of cookies. CookieHub was created and is managed by Dacoda ehf, a software development and hosting company located in Iceland. For more information about the privacy policy: https://www.cookiehub.com/legal/privacy-policy
Webflow:Hosting service and hosting of sites. Service under the responsibility of Webflow, Inc., located in Delaware. For more information about the privacy policy: https://webflow.com/legal/eu-privacy-policy
• Re-captcha:We use Google reCAPTCHA on our website to check and prevent automatic interactions on our site, for example, by so-called bots. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”. With this service, Google can determine from which website a request is being sent and from which IP address you are using reCAPTCHA. In addition to your IP address, Google may also collect other information necessary to provide and guarantee this service. The legal basis is Article 6 (1) (f) GDPR. Our legitimate interest is in the security of our site and in the prevention of unwanted and automated access in the form of spam or similar. Google offers more information on how it handles user data in https://policies.google.com/privacy.

DATA SECURITY AND PRIVACY

TECNIMASTER is committed to the use and treatment of personal data included by users, respecting their confidentiality and use according to the purpose of the same, as well as fulfilling its obligation to save them and adopt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of the current regulations of data protection.

The www.tecnimaster.com includes an SSL certificate, that is, a security protocol that makes the data travel in a comprehensive and secure way, that is, the transmission of data between a server and the user of the (web site), and in feedback, is fully encrypted or encrypted.

TECNIMASTER cannot guarantee the absolute impregnability of the Internet network and, therefore, the violation of data through fraudulent access to them by third parties.

Regarding the confidentiality of the processing, TECNIMASTER will guarantee that any person authorized by it to process the customer's data (including its employees and suppliers), will be under the due obligation of confidentiality.

When a security incident occurs, TECNIMASTER shall notify in accordance with applicable law, without undue delay, and shall provide timely information related to the security incident, when known or when the user reasonably requests it.

ACCURACY AND VERACITY OF DATA

The user is solely responsible for the accuracy and veracity of the data he sends to www.tecnimaster.com, TECNIMASTER is exempt from any responsibility in this regard.

Users guarantee and are responsible, in any case, for the accuracy, veracity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the corresponding form.

PRIVACY POLICY CHANGES

This Privacy Policy may vary depending on legal requirements or self-regulation, so we advise you to visit it periodically.

TECNIMASTER reserves the right to modify this policy to adapt it to legislative or jurisprudential changes, as well as to the practices of the sector. In these cases, TECNIMASTER will announce on this page the changes introduced with reasonable anticipation of their implementation.

COOKIE POLICY

PRELIMINARY CONSIDERATIONS

The “user” is the person who browses www.tecnimaster.com on any of its pages. From the moment the user has access to navigation, he establishes a relationship in which he accepts the terms and conditions, as well as the policies set out here.

The publisher is the owner of the site, which is TECNIMASTER that is identified in the legal notice. (https://www.tecnimaster.com/politica-de-privacidade)

The cookies used in the user's browser have been installed with your permission. The user can revoke his authorization at any time, for more information see the section Deactivation or exclusion of cookies, of this policy.

The editor may make any changes he deems relevant to the site. To do this, you can add sections, functionalities or any element that may generate the use of new cookies. We advise you to check the cookie policy each time you access the site, to stay updated on any changes that may have occurred since your last visit.

DEFINITION AND FUNCTION OF COOKIES

Cookies are information stored in the browser of the user of a site to be able to consult the previous activity you had, as well as remember certain data for a next visit. They can also be called web beacons, pixels, bugs, trackers, but for the purpose of these policies, they will be understood only as cookies.

Cookies generally store technical data, usage statistics, profile personalization, social media links, personal preference management, among other functions, in order to be able to adapt the site to the needs and configurations to improve the browsing experience.

Your non-acceptance may hinder the service that the site wants to offer.

Cookies are not files of viruses, spam, Trojans, worms, spyware or advertising programming, static on the page or in the format of a pop-up window.The information stored refers to the browser (Internet Explorer, Safari, Chrome, Firefox, etc.) and not to the user, this can be verified by inserting the same web domain in two different browsers.

TYPES OF COOKIES DEPENDING ON THE ENTITY THAT MANAGES THEM

Cookies can be:

1. Own: when they are managed by the site editor himself. They are sent to the user's terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

2. Third parties: when they are managed by a natural or legal person other than the publisher.

This website uses its own and third-party cookies.

TYPES OF COOKIES ACCORDING TO THEIR PURPOSE

Depending on the function they perform, cookies can be:

1. Technicians

They allow the operational management of the site, so that the user can navigate without problems on it. They can help control traffic and data communication, identify the session, access restricted parts, remember the elements that make up an order, make the purchase process of a product or service, manage payments, control fraud, make the request to register or participate in an event, use security elements while browsing, store content for the dissemination of videos or sound, activate dynamic content (for example, share content on social networks, among many other functions).

2. Preferences or Customization

They are those that allow you to remember information so that the user navigates the site with certain personalized resources, such as the language, the number of results to display when performing a search, the appearance or content of the site, depending on the type of user's browser, background colors used, profile photo, among others.

3. Analysis or Measurement

They allow the monitoring and analysis of the behavior of users on the site and others that are the property of the cookie manager, for example, the time that users spend on a certain page, the hours and days of increased traffic.

4. Behavioural advertising

They are those that store information about the behavior of users obtained through the continuous observation of their browsing habits. They allow you to develop a specific profile to display advertising based on it. The intention is to show relevant and attractive ads for the user.

5. Advertising

They are those that allow the administration, in the most efficient way possible, of the advertising spaces that the site has, based on criteria such as the edited content or the frequency in which the ads are displayed.

This website uses technical, personalization, analysis, advertising and behavioral advertising cookies.

Some cookies can be versatile, that is, fulfill two or more functions.

TYPES OF COOKIES ACCORDING TO THEIR DURATION

It depends on the time they remain active on the terminal equipment:

1. Session

They are a type of cookies designed to collect and store data while the user accesses a website. They are generally used to store information that is only interesting to keep for the provision of the service requested by the user on a single occasion and disappear at the end of the session, for example, a list of chosen products, a certain selection of photographs, etc.

2. Persistent

They are a type of cookies in which the data is still stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, and which can vary from a few minutes to several years.

CONSEQUENCES OF DISABLING COOKIES

The possible effects of not authorizing the use of cookies may be, among others, the following:

” You will not be able to access the customer area, the personal area or any other that requires confirmation.
” The data necessary to analyze the site will not be collected, which prevents the editor from knowing how to improve the site.
” The user cannot share site content on social networks such as Facebook, Twitter, Instagram, among others.
” The user will not be able to comment on the blog of the site.
” The user will not be able to use any social network, they all use cookies, in order to offer their service.
” Third party advertising may not be displayed.
” On certain sites, your browsing may be considered spam, because it cannot be identified.
” Several. This list is merely explanatory and not limiting.

If the user has excluded cookies and wishes to browse this site again, he must accept the cookies again.

COOKIES USED ON THIS SITE

This website uses the following cookies: technical, personalization, analytics, behavioral advertising. The cookies used by this site are detailed in the cookie statement of CookieHub, however, due to the technical impossibility that this may generate, it cannot accurately display the cookies used by third parties, but all efforts have been made so that the user has all the necessary information.

DEACTIVATION OR EXCLUSION OF COOKIES

At any time, the user can exercise his right to refuse cookies and, consequently, disable or exclude them, except those that are strictly necessary for the operation of the site.

The user can exclude and/or block cookies, for any navigation he makes or for a certain domain. This configuration must be made individually in each browser. If the user excludes or blocks cookies in one browser and not in others on the same device, it will be assumed that in others he accepts their use. The editor cannot perform this action by the user. It must be he, the user, to carry it out in a responsible and individual way in each browser and/or device he wishes.

As each browser has different settings, the user should follow to the help part of each one to see the specific case. This section mentions the most common ones, however, depending on the updates, the browsers or operating system that the user is using may vary. The user should always follow the user manuals of his browser, this guide is merely indicative.

• Chromium:Menu - Settings (on Mac: Preferences) - Advanced settings - Privacy - Here the user chooses whether to set cookies or to exclude existing cookies. For more information, you can visit Chrome Help. https://support.google.com/chrome/answer/95647?hl=es
• Internet Explorer:Tools - Internet Options - Privacy - Privacy - Settings - Advanced Options. Configure what you want. For more information, you can visit the help section of the browser itself https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
• Firefox: Menu - Preferences - Privacy - Show cookies - configure according to what you want. For more information, you can visit the help section of your browser https://www.mozilla.org/es-ES/privacy/websites/#cookies
• Safari:Safari - Preferences - Privacy - Make the desired settings. For more information, visit Apple Help https://support.apple.com/es-es/guide/safari/sfri11471/mac

You can change your cookie settings at any time through the Cookiehub widget that appears on the left side of the browser.

NOTICES RELATED TO COOKIES

The Editor is not responsible for the technical errors that the user may encounter on the website or in his browser for mishandling the deactivation or exclusion of cookies. The user should check the information about their deactivation or exclusion in the help section of the browser. The user assumes the responsibility of excluding or disabling cookies in his browser and, therefore, assumes the consequences that result from this.

At any time the user can contact the Editor via e-mail info@tecnimaster.com.

The Editor is not responsible for the technical errors that the user may encounter on the website or in his browser for mishandling the deactivation or exclusion of cookies. The user should check the information about their deactivation or exclusion in the help section of the browser. The user assumes the responsibility of excluding or disabling cookies in his browser and, therefore, assumes the consequences that result from this.

Updated documenton 21/03/2025.